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FAQ

Where do you ship from?

Where do you ship from?

How do I know this website is secure?

How do I know this website is secure?

How do I track my order?

How do I track my order?

When will I receive my order?

When will I receive my order?

I have not received my order, what should I do?

I have not received my order, what should I do?

Why haven’t I received an order confirmation?

Why haven’t I received an order confirmation?

What payment methods do you offer?

What payment methods do you offer?

What is your Return & Exchange policy?

What is your Return & Exchange policy?

Do I need to pay any additional fees and taxes?

Do I need to pay any additional fees and taxes?

How do I change or cancel my order, Can I do it after I have received the shipping confirmation e-mail?

How do I change or cancel my order, Can I do it after I have received the shipping confirmation e-mail?

What is your Return & Exchange policy?

What is your Return & Exchange policy?

If you don't get a conformation email after ordering a product, do not place a new order before going through these two steps below:

If you don't get a conformation email after ordering a product, do not place a new order before going through these two steps below: